Non-Returnable
For hygienic safety and per FDA regulations this item is non-returnable, even if unused.
All mattresses, foundations, and bedding are final sale once delivered due to hygiene, medical safety, and regulatory considerations. Returns or refunds are not permitted under any circumstances, except in cases of verified shipping damage or a manufacturer defect reported within the applicable claim window.
For complete details, read our Shipping and Return policies
Please call customer service for returns 979-426-3633
White Glove Assembly
With White Glove Assembly, a premium option available on some items, your new product is set up and tested at the time you schedule.
White Glove Assembly is perfect for people who prefer additional assistance in the assembly of their new lift chair, scooter, or power wheelchair. We strongly suggest White Glove Assembly for people purchasing products to be delivered to out-of-town family members or friends who may need assistance getting their product into their home, unpacked and set up.
Note; that White Glove Assembly is not available for all products
White Glove Assembly
Here is what you can expect with White Glove Assembly:
- Your product will be shipped from the manufacturer to you.
- An agent will contact you to schedule a time for your item to be built.
- At the designated time, the agent will:
- unpack it completely
- set it up
- test it to ensure that everything is functioning properly
White Glove Assembly Cost
The cost for White Glove Assembly varies and is clearly listed on each product page.
Please note: White Glove Assembly generally adds 5-7 days to the total delivery time of your item. This time may be extended further or unavailable in certain remote and rural areas.