SHOP HOME MED PRIVACY POLICY

LAST UPDATED: JUNE 2024

Shop Home Med, its partners, parents, subsidiaries, and affiliates (collectively, “Company,” “we,” “us,” or “our”) take your privacy seriously.

Our Privacy Policy explains:

• what information we collect through our website located at www.ShopHomeMed.com and other online services we own and control (collectively, our “Services”) and why we collect such information.
• how we use that information and when we disclose it.
• any rights you may have in relation to information we collect.

This policy is effective as of the date stated at the top of this page and may be updated from time to time to keep with our developments and/or evolving legal or regulatory requirements, so please check this policy periodically for updates. By accessing our Services you acknowledge and agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy you may not use our Services.

Personal Information We Collect and How We Use It

We may collect personal information from you in a variety of ways, including, but not limited to, when you use or access the Services, create an account with us, subscribe to our email updates, and in connection with other activities, services, features or resources we make available through our Services or with our business partners and vendors as detailed below.

The following categories of personal information we may collect from you include:

• Contact and account information. In order to set up an account we may collect your name, phone number, mailing address, and email address.
• Purchase information. To complete a purchase through our Services, we may collect your credit card information, billing address, or other payment information.
• Feedback information. To receive and respond to your customer service requests or comments on your experience with us, we may collect your name, phone number, address, email address, and any relevant history.
• Personalization information. To provide you with relevant information regarding our Services or enhance your user experience when accessing our Services, we may use Cookies to automatically collect your purchasing history, browsing history, website activity, geo-location, device ID, and IP address when you access or interact with the Services.
• Website usage. So that we may understand and improve on the user experience and functionality of our Services, we may use Cookies to automatically collect information about how you interact with the our Services (for example, mouse movements, clicks, keystrokes, the date of your visit, the time spent on pages of our online websites, or other actions).

How We Share Information We Collect

We limit access to your personal information to our employees, contractors, and agents who have a legitimate need to use it, such as payment processors, business partners, and other third-party service providers to help us operate our business and carry out our Services, or administer activities on our behalf, such as sending out emails or surveys.

We may also share your information:

• Necessary for our legitimate interests, (for example, to comply with applicable law, prevent fraud, implement administration and IT services, prevent security incidents, or respond to a valid legal process or to enforce or investigate potential violations of our Terms of Service or other policies).
• In the event we undergo a merger, acquisition, consolidation, reorganization, dissolution, or other transaction in which another party assumes control of our business (in whole or in part).
• We may share generic aggregated demographic information regarding visitors and users with our business partners, trusted affiliates and advertisers to carry out our business purposes, build and improve our Services, and promote our business.

How We Protect and Maintain Information We Collect

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored through our Services. Please be aware that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

We will keep your personal information as long as reasonably necessary to fulfill the purposes for which it was collected. In some circumstances we may retain your personal information for longer if and when required (e.g. legal, tax, or accounting requirements).

Cookies

Personal information that is automatically collected may be obtained through cookies and similar technologies.

• Cookies. Are small files that are stored on your computer or mobile device through a user ID or other preferences. We use cookies to personalize your experience when you use our Services (e.g. auto-populating your log-in credentials or settings). We may use different types of cookies for different purposes, specifically: strictly necessary cookies, performance cookies, and functionality cookies:
  • Strictly necessary cookies are essential to fulfill an action requested by you, such as identifying your browser settings. We cannot guarantee how our Services will perform during your visit if you adjust these.
  • Performance cookies allow us to view analytic information about how users interact with our Services.
  • Functionality cookies enhance the performance and functionality of our Services, such as remembering you or your preferences.
  • Marketing cookies allow us to tailor advertisements that are relevant to you. For more information about marketing cookies, please see the Interest Based Advertising section below.
• Web Beacons. Some webpages of our Services may also contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifts) that permit us, for example, to count users who have visited those webpages and for new related website statistics (for example, recording the popularity of certain content and verifying system and server integrity).

You are free to set your browser or operating system settings to limit certain tracking or to decline cookies, but by doing so, you may not be able to access certain features or take full advantage of all our Services.

We currently do not honor Do Not Track signals from internet browsers; when a universal standard for processing them emerges, we will follow it.

Note that third-party sites that are linked to our Services may set cookies or other technologies to collect information about your use and interaction with their websites or content. We do not have access to or control over such third-party data collection.

Interest-Based Advertising

Interest-Based advertising, also known as online behavioral advertising, is the practice of collecting information about users’ activities across sites over time, and using such information to deliver targeted advertising based on such users’ interests. This can be achieved through automated means, including through the use of first and third-party cookies, web server logs, pixels, and web beacons. We may use this information from our Services and trusted third-parties such as Meta and Google, in order to tailor our advertisements to your individual interests or to inform you about new products or services.

The information collected and used in this manner is generally, on its own, anonymous and not personally identifiable (e.g. browsing history, demographic information, purchase history, media consumption, shopping habits, lifestyle preferences, or other similar information). To learn more about interest-based-advertising and your choices with respect to it in more detail, please visit the Network Advertising initiative at www.networkadvertising.org and the Digital Advertising Alliance at www.optout.aboutads.info.To opt-out of some of our advertising partners’ use of cookies in this manner, visit http://www.networkadvertising.org/managing/opt_out.asp. Depending on where you reside, you may have additional options to opt-out from interest-based advertising by using our request form here.

Third-Party Websites and Material

You may find advertising or other content through our Services that link to the sites and services of our business partners, suppliers, advertisers, sponsors, licensors and other third-parties. Our Services may provide links to those other sites for your convenience only. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from the Services.

In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Services, are subject to that website's own terms and policies. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third-party websites or services.

Children

Our Services are not intended for anyone under the age of 18. We do not knowingly collect personal information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we will immediately delete such information from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at Info@shophomemed.com.   

Disclaimer; Data Privacy Rights Based on Location

Certain states in the U.S. (e.g. California, Colorado, Texas, etc.) and other areas, such as the European Union, have implemented additional rights for their respective residents depending on the data collection practices of each website and its website operator.

While we aim to support the privacy concerns of all our users, our website is currently not subject to providing specific residents any additional rights aside from our general policies explained above. Shop Home Med reserves the right to update this privacy policy consistent with developing privacy regulations as they become applicable to us.

Contacting Us

If you have any questions about this Privacy Policy, please contact us at: Info@shophomemed.com.