FREE Economy Shipping on orders over $50*:

Our standard ground shipping on orders over $50 is free in most US States. We do not ship to Hawaii, Alaska, and Puerto Rico. Most items will arrive by UPS, FedEx, or USPS within 3-5 business days.

Freight Delivery

*If your item requires freight delivery, such as hospital beds, adjustable beds, lift chairs, pool lifts, vehicle lifts, stairlifts, larger power chairs, patient lifts, furniture, or any heavy-duty heavyweight bulk item, additional charges or shipping may be included. You may be contacted by a representative to schedule the delivery at a time that works best for you. Please note that freight shipments are delivered curbside, usually by a single delivery driver. They will not traverse steps or elevators. If you have special needs concerning your delivery, please be sure to call us. Freight delivery drivers will not enter your home and usually will not place items in your garage as that is considered a threshold delivery. In general, freight drivers will make their best attempt to get the item as close to your home as possible. If you would like to save time and money in receiving your item but have special circumstances such as apartments or other obstacles to delivery, please plan to arrange for help.

Order Confirmation

When you receive your order confirmation, a date of anticipated delivery will be included. For your convenience, we offer tracking for your order 24 hours after the order is placed. You can see in real-time what’s happening and where your product is. If you have specific questions about a delivery that are unanswered by tracking or aren't addressed here, please email us at Info@shophomemed.com or call us at 979-426-3633.

Custom orders will take longer for delivery. The projected delivery date will be included with your order confirmation. Some items that aren't custom may take a little longer as well. This includes lift chairs. Some items may be shipped right away if they are "in stock." This happens often, and your product selections will specify if it's in stock. If so, you know that means your order will be received within 3-5 business days.

Can I Upgrade My Shipping?

Yes, you can. Please keep in mind that if your product is custom or not "in stock," expedited delivery will take place once the product is ready for shipment. Upgrading your shipping standards does not speed up the production process of your equipment.

For the fastest shipping, please call us at 979-426-3633.

White Glove Delivery

With White Glove Delivery, a premium delivery option available on some items, your new product is delivered into your home at a time that you schedule, set up and tested in the place you request and all packaging materials are removed.

White Glove Delivery is perfect for people who prefer additional assistance in the delivery of their new lift chair, scooter or power wheelchair. SpinLife strongly suggests White Glove Delivery for people purchasing products to be delivered to out-of-town family members or friends who may need assistance getting their product into their home, unpacked and set up.

White Glove Delivery Details

Here is what you can expect with White Glove Delivery:

1. Your product will be shipped from the manufacturer to a local agent in your area.
2. The agent will inspect the product to ensure it has arrived in perfect condition and functions properly.
3. The agent will contact you to schedule a deliver time for your item.
4. At the designated delivery time, the agent will:
   • bring your new mobility product into your home
   • unpack it completely
   • set it up where you request
   • test it to ensure that everything is functioning properly
   • remove any packaging materials

White Glove Delivery Cost

The cost for White Glove Delivery varies and is clearly listed on each product page.

Please note: White Glove Delivery generally adds 5-7 days to the total delivery time of your item. This time may be extended further or unavailable in certain remote and rural areas.

Shipping Times and Liability:

We strive to provide the best possible customer service and make every effort to ensure timely delivery of your products. However, please note that we cannot control shipping times, as they are determined by external shipping carriers and other factors beyond our control. While we prioritize customer satisfaction and aim to deliver products within 1-5 business days, we are not liable for any delays that may occur during the shipping process. Rest assured, we will do our best to resolve any issues and assist you in tracking your shipment.

Fast Shipping Option:

At Shop Hoem Med, we understand that some customers may require faster delivery for their orders. That's why we offer a Fast Shipping option at checkout for those who need expedited shipping services. This option flags us to make sure your product goes out as a priority.

It's important to note that while we strive to prioritize fast shipping and ensure prompt delivery, we cannot guarantee specific delivery dates or times. Factors such as carrier limitations, weather conditions, and unforeseen circumstances may impact the actual delivery timeframe. Therefore, we do not accept liability for any delays that may occur with the fast shipping option.

We recommend contacting our customer support team at Info@shophomemed.com or calling us at 979-426-3633 if you have any specific questions or concerns about the fast shipping option and its associated delivery timeframe.

Thank you for choosing ShopHomeMed.com.

Thank you for choosing ShopHomeMed.com for your shopping needs.